FAQ

General

Where is Totter based, and where do you ship? - We're based in Auckland and ship NZ-wide. Stocking locally means faster delivery than ordering from overseas, handy when you need something in a hurry.

Slings

From what age can my baby use a Totter sling? - Our slings are suitable from 9 months, once your baby can sit up independently. All slings are health and safety certified, so you can carry with confidence.

What patterns are available? - Our current range comes in Black, Zebra, Aztec, and Checkered. Designed to look good and hold up to daily use.

Do the slings have pockets or bulky hip seats? - No, we intentionally keep them streamlined for comfort and a cleaner look.

Feeding essentials

Why 304 stainless steel? - It's durable, hygienic, and won't hold onto food smells or stains the way plastic can. A better long-term choice for your kitchen and your kids.

Are your feeding products non-toxic? - Yes. All Totter feeding products are BPA-free, PVC-free, latex-free, and nitrosamine-free.

Can I buy individual items, or only sets? - Both. We offer starter sets for babies beginning solids, and individual pieces — water bottles, lunchboxes, plates — as your toddler grows into them.

Toys

What kind of toys does Totter carry? - A curated mix, sensory and educational play sets for screen-free time, through to durable outdoor toys built for the kind of play that actually happens in NZ backyards.